Terms of Service

Effective Date: 03.05.2025

Welcome to Leasely. These Terms of Service ("Terms") govern your use of our website, services, and applications (collectively, the "Platform") provided by Leasely Ltd ("Leasely", "we", "us", or "our"), a company incorporated in the United Kingdom.

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

1. Use of the Platform

You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform. You agree to use the Platform in accordance with all applicable laws and regulations.

2. User Accounts

To access some features, you may be required to create an account. You agree to provide accurate, complete, and current information and to update it as necessary. You are responsible for safeguarding your password and any activity under your account.

3. Services Description

Leasely provides tools for leaseholders to:

  • Analyse property management documents;
  • Generate legally compliant communications to third parties (e.g., managing agents, landlords);
  • Collaborate with other leaseholders;
  • Access information about building management practices.

We do not offer legal advice or services. Any analysis or templates provided through the Platform are for informational purposes only.

4. Legal Disclaimers

Not a Law Firm: Leasely is not a law firm and does not provide legal representation. Use of the Platform does not establish a solicitor-client relationship.

No Guarantee of Outcome: We make no warranties or guarantees about the accuracy, reliability, or completeness of the analyses or document templates. Use them at your own discretion.

AI and Automation: Some services are powered by AI. Outputs are probabilistic and may contain errors. Always verify important information independently.

5. Fees and Payments

Certain features may be paid. All fees are clearly stated at the point of purchase and are non-refundable except as required by law. Prices are subject to change with prior notice.

6. User Content

You retain ownership of any content or data you submit ("User Content"). You grant us a non-exclusive, royalty-free licence to use this content solely to operate and improve the Platform.

You must not upload:

  • Any unlawful, defamatory, or infringing material;
  • Personal data of others without lawful basis;
  • Malicious code or anything that could damage the Platform.

7. Data Protection and Privacy

Your personal data is handled in accordance with our Privacy Policy. Leasely complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

8. Intellectual Property

All intellectual property rights in the Platform, excluding User Content, are owned by or licensed to Leasely. You may not copy, reproduce, or distribute any part of the Platform without permission.

9. Termination

We may suspend or terminate your access if you violate these Terms or use the Platform in an unlawful manner. You may also close your account at any time.

10. Limitation of Liability

To the extent permitted by law, Leasely shall not be liable for:

  • Indirect, incidental, or consequential damages;
  • Loss of data, profits, or business;
  • Errors in AI-generated outputs or document generation.

Our total liability to you shall not exceed the fees paid by you in the previous 12 months.

11. Indemnification

You agree to indemnify and hold harmless Leasely from any claims, losses, or liabilities arising from your use of the Platform or breach of these Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via email or prominently on the Platform. Continued use of the Platform after changes constitutes acceptance.

14. Contact Us

For any questions or concerns about these Terms, contact:

  • 📧 support@leasely.co.uk