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Information We Collect

Email addresses (for account holders)
Property addresses (to generate accurate analysis)
Bill details (itemized service charge breakdowns, bill dates)
Google Analytics Data (tracking website interactions)

How We Use Your Data

To provide service charge analysis and comparisons.
To improve our database of market trends.
To communicate with users about their reports.
To comply with legal obligations.

Data Storage & Retention

Data is stored securely in our database and retained unless a deletion request is made.

User Rights (GDPR)

Access: Request a copy of your data.
Correction: Fix inaccuracies in your data.
Deletion: Request deletion of your data.
Objection: Restrict processing of your data.

Explicit Consent for Data Processing

Before uploading any documents, users must explicitly agree to this Privacy Policy by checking a consent box.

Users can opt in to contribute anonymized data for market insights (opt-out available at any time).

Third-Party Services

We use Google Analytics to understand user behavior. We do not sell user data unless explicitly agreed upon by users.

Cookie Policy

We use essential cookies to provide core functionality and Google Analytics cookies to analyze usage. Users can manage cookie settings in their browser.

Legal Disclaimer

Leasely is for informational purposes only and does not provide legal advice.
Analysis results are not admissible in legal proceedings.
We are not liable for financial losses incurred by users relying on our data.

User Agreement for Data Uploads

By uploading documents, users grant Leasely a limited license to process and analyze their service charge bills.
Users opt in to anonymized data collection (users can opt out at any time).
Users must explicitly agree to the Privacy Policy before proceeding.
Results may be stored unless deletion is requested.

Acceptable Use Policy

Prohibited Actions: Uploading fraudulent bills, scraping data, bulk usage exceeding 10 uploads per month without permission.
Consequences: Leasely reserves the right to suspend accounts violating this policy.

Regulatory Compliance Statement

Leasely adheres to UK leasehold laws including:

Landlord and Tenant Act 1985 (Section 18-22 protections for leaseholders)
Commonhold and Leasehold Reform Act 2002 (Right to Manage, service charge transparency)
CMA Guidance on Service Charges

Tribunal Precedents: Leasely cross-references past First-Tier Tribunal decisions to improve its service charge analysis.

Data Sources: Leasely’s analysis is based on crowdsourced leaseholder data, tribunal cases, and government statistics.

Contact & Complaints Policy

Users can report inaccuracies in their analysis.

For data complaints, privacy requests, or general inquiries, email [Your Contact Email].